Support Functions

Employment Relations Coordinator

Dominican Republic   |   Full Time

We’re in search of a qualified and resourceful Employment Relations  to support our HR department in ensuring smooth and efficient business operations. The Employment Relations  will have both administrative and strategic responsibilities, helping us to plan and administer important functions, such as staffing, training and development, and compensation and benefits, we understand that our business thrives when our personnel thrive, and that starts by hiring the right HR professionals, focused on understanding what people need

Objectives of this Role

Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations

Participate in development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements

Assist in administering benefits, compensation, and employee performance programs

Suggest new procedures and policies to continually improve efficiency of the HR department and organization as a whole, and to improve employee experience

Ensure legal compliance of HR regulations and applicable employment laws, and update policies and/or procedures as required

Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance

Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters

Be the primary backup for payroll processing, including; bi-weekly and semi-monthly updates to employee files, bonus/incentive pay, tracking vacation/sick pay, importing expense reimbursements, inputting exceptions, hourly employee validations, and benefit changes

Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies

Skills and Qualifications

Bachelor’s degree in HR, business, or a related field

Additional HR training or experience is a plus

Excellent communication skills, interpersonal skills, ethics, and cultural awareness

Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies

Advanced knowledge of MS Office, HRIS systems, and comfortable learning new technical systems as needed

Preferred Qualifications

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