Support Functions

Employee Relations Coordinator

Cairo   |   Full Time
  • Understanding and respecting company policy and ensuring its implementation on the floor .
  • Handling disputes and conflict within the employees.
  • Submitting weekly/daily reports on the status of the call center to the HR department.
  • Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Respond to internal and external HR related inquiries or requests and provide assistance
  • Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
  • Liaise with other departments or functions (payroll, benefits etc.)


  • Bachelor’s Degree

  • Flexibility with rotational ,night shifts, and overnight shifts.

  • Strong management and problem solving skills.

  • Fluency in English is a must.

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